FAQ

How do I place an order?

​​For individual orders you can purchase on our online shop and we will ship right to your door. For larger orders, Eecol Electric is our exclusive distributor for industrial and commerical accounts in Saskatchewan. Please contact Eecol Electric and they will be able to help you with quotes and to place your order.

 
 
Payment and Shipping

 

For individual orders you can check out safely and securely on our website with paypal. If you would prefer to pay with a different method please contact us directly at blackstrap.industries@gmail.com.

 

We ship by Canada Post Express Post service. You will be emailed a tracking number once your order has been shipped. For orders outside Canada and the United States please contact us for a rate quote.

 
 
Purchase and Return Policy
 

We would be happy to exchange or return your item if you unhappy with it for any reason as long as it is unused and in original packaging. The item must be returned to Blackstrap Industries within 60 days of the date purchased. If it is recieved after 60 days, a credit note with be issued. Please note shipping costs will not be refunded. Shipping costs to return the item are the responsibility of the purchaser.  Shipping costs to send out the new item with be covered by Blackstrap Industries.